Returns & Exchanges
At BikeDilwado, we want you to ride in style and comfort, which is why we offer a hassle-free 14-day return and exchange policy on all our fashion apparel and gear. If your purchase doesn't fit perfectly or meet your expectations, we are committed to making it right.
Initiate Request
Log into your BikeDilwado account, navigate to your order history, and select the items you wish to return or exchange within 14 days of delivery.
Prepare the Package
Ensure the items are unworn, unwashed, and have all original tags attached; place them back in the original packaging to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized courier location near you.
Quality Inspection & Refund
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing